CitrixOutlookShareFile

Configure Your ShareFile Outlook Plug-in Account Wide Settings

Typically an admin will want to lock in ShareFile sharing settings for all their employees, specifically for those using the ShareFile Outlook Plug-in (OLP). Luckily, with the OLP you can do this, though historically you had to contact ShareFile’s support staff. However, not too long ago, ShareFile updated their ‘Admin’ section within the ShareFile Web Application to allow admins to configure their OLP without needing to contact support. To configure your OLP settings follow these simple steps:

  1. Log into your ShareFile account as an admin with the permission to ‘Modify account-wide policies’
  2. Navigate to the following pages:
    1. ‘Admin’
    2. ‘PowerTools’
  3. Click ‘Configure Outlook Plug-in’

From this modal you can configure important security settings such as whether or not recipients of files/emails sent through the OLP must log into ShareFile before consuming the share, how long the link is live for, how many downloads of the file before the share link will expire and even customize what the OLP banner looks like.

To make changes, select a specific tab on the left, find the section you wish to customize and make your change. Note, ‘Set as default’ is only the default for that option and the end-user can change the setting as they see fit within the OLP Options page from within Outlook. While on the other hand, ‘Prevent user changes’ will lock in the settings and prevent a user from changing them within the OLP Options page.